How NBRH Tokens Work
NBRH Tokens are your key to unlocking sports sessions, classes, events and more across our network. They're designed to keep access simple, affordable, and community-driven.
How you get them:
Buy merchandise
Buy tokens
Win competitions
Offers & Deals
Complete Surveys
Via NBRH memberships
Through your club
Through donations
Leveling up
Neighbour paying it forward & much more.
How you use them:
Tokens can be used to book a wide range of activities, like joining a weekly five-a-side football match, signing up for a yoga class in the park, or reserving a spot at a special tournament. Most activities that accept tokens will cost one token per session. On rare occasions, special events might require more than one token — if so, we’ll always tell you before you book.
Why we use tokens:
Tokens aren’t just about keeping things simple — they help keep sessions fair and balanced. By using tokens, we make sure that places are genuinely valued, reducing no-shows and making sure spots aren’t wasted. When demand is higher, tokens also help regulate access fairly, so sessions stay accessible and run smoothly for everyone.
Important to know:
Not every activity accepts tokens — but it’ll be clearly marked when they do.
Tokens are booked and managed through [the NBRH app / website].
If an event is cancelled, your token will be automatically returned to your account.
If an activity is full when you try to book, your token won’t be deducted.
Tokens are non-refundable but can be used flexibly across eligible activities.
Currently, tokens do not expire — but if that ever changes, we’ll give plenty of notice.
At NBRH, we believe that getting active shouldn’t be complicated or expensive. Tokens are more than just credits — they're your ticket to joining a bigger movement: one where sport and community belong to everyone.
NBRH Tokens: Quick FAQ
How do I check how many tokens I have?
Log into your NBRH account through the app or website — your balance will be shown on your dashboard.
Can I buy more tokens if I run out?
Yes — you can buy token bundles at any time through your account.
Do tokens expire?
No — right now, your tokens stay active indefinitely. If this changes, we’ll give you plenty of notice.
What if I book an activity and it gets cancelled?
Your token will be refunded automatically to your account — no action needed from you.
Can I use tokens for any activity?
Only activities marked as “Token-Eligible” accept tokens. This will be clearly shown when you browse and book.
What if an activity costs more than one token?
We’ll always tell you upfront if an event or session requires more than one token.
Can I give my tokens to someone else?
Tokens are linked to your account and can't be transferred — but you can donate tokens through official NBRH donation drives to help others in the community.
